FAQ

We usually deliver within 3–7 business days, depending on your location.

Of course. You’ll get a tracking link once your order is shipped.

No, Sorry! Currently we only ship orders Australia wide.

Everyone’s gut is different. Good Norms contains prebiotic acacia fibre, which acts as food for beneficial bacteria in the gut. Because people can respond differently when increasing their fibre intake, it can be helpful to ease into it.

If you don’t currently eat much fibre or know you have a sensitive stomach, start with a smaller serve and gradually work your way up.

Not all probiotics are created equal. Different strains can vary in how well they tolerate the acidic environment of the stomach, which is why we were selective about the probiotics used in Good Norms.

Our formula includes Lactobacillus plantarum, Lactobacillus casei and Bifidobacterium animalis subsp. lactis, chosen as part of a targeted gut-health formula rather than simply adding probiotics to increase the CFU number.

While no probiotic can be guaranteed to survive the digestive process completely, these probiotic species are widely used in gut-health formulations and were selected with digestive performance in mind.

Gut health isn't an overnight fix, and everyone's experience will be different.

Some people may notice changes sooner than others, but Good Norms is designed to be taken consistently as part of your everyday routine. We'd recommend focusing on consistency rather than expecting something dramatic after one or two serves.

No. Good Norms isn't designed as a laxative or a quick "cleanse".

Its main ingredient is FibreGum B®, a soluble acacia prebiotic fibre that is gradually fermented throughout the colon and was specifically selected for its digestive tolerance.

We're much more interested in supporting your gut consistently than making you run to the bathroom.

Blackberry - refreshing, slightly tart and lightly sweet.

Taste was one of our biggest priorities when creating Good Norms. We wanted something you could genuinely look forward to drinking every day.

Good Norms was formulated as a fine powder with minimal grittiness and designed to mix easily into water.

No special diet is required to use Good Norms.

It's designed to make supporting your gut easier within your normal routine - not give you another complicated wellness regime to follow.

That said, Good Norms isn't a replacement for a varied, balanced diet. Think of it as one simple daily habit alongside it.

You absolutely could.

We created Good Norms because we wanted to make the whole thing simpler.

Instead of separate fibre supplements, probiotic capsules and postbiotic products, each serve combines all three in one delicious drink.

One serve. Once a day.

Good Norms is built around a predominantly FibreGum B® acacia-fibre base, together with probiotics, fermented aloe vera and a five-strain postbiotic blend.

It's flavoured with natural blackberry flavour and coloured naturally with purple sweet potato.

No mysterious proprietary "gut reset" where you have no idea what you're taking - we're happy to tell you what's inside.

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Good Norms is developed and manufactured in Queensland, Australia by a specialist microbiome-focused manufacturer.

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We have a 30-day money-back guarantee on your first order. If something isn’t right, reach out, we are happy to help.

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Just reach out - we’ll fix it ASAP.

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Our current packaging takes a precautionary approach and states that Good Norms is not suitable during pregnancy or breastfeeding. If you are pregnant, breastfeeding or planning a pregnancy, we recommend speaking with your healthcare professional before adding any new supplement or functional food to your routine.

Good Norms has been formulated for adults and our current packaging states that it is not suitable for children.

If you take medication, speak with your healthcare professional before using Good Norms. This is a precaution to make sure it’s suitable alongside your individual medications and circumstances.

The recommended daily serve is 2 level teaspoons (7g), with or without food. Do not exceed the recommended daily serving.

Everyone responds differently to changes in diet and fibre intake. If you have any concerns or persistent symptoms, stop using the product and speak with your healthcare professional.

Close the pouch immediately after use and store it in a cool, dry place away from direct sunlight.

Because Good Norms contains natural ingredients, some clumping may occur. This does not affect the quality or performance of the product. Keep the pouch tightly sealed and stored somewhere cool and dry.